Eastbay Part 2 with Art & Rick

Transcript

Eastbay Part 2 with Art & Rick

Wausau Business Show · Sat May 2, 2026

Ryan (host)

Hey, Paul, we're on a roll.

We sure are.

Two weeks in a row.

Two weeks in a row.

We've done it again.

Art and Rick have agreed to come back.

They're going to be coming in.

The second part of the East Bay celebration, the celebration of East Bay.

I can't wait.

Episode number 69.

Radio announcer

Yeah.

Serving Washington.

This is the Wasa Business Show and now hear your day's Bola Dome Bola and 400 block blockin' Yankee Bookstore Booking Hosts Ryan and Paul!

Y'all, hey there!

Ryan (host)

The Wasa Business Show!

Hey there, here I am, I'm a man on the scene I can give you what you want, but you got to come home

It's the Wassup Business

Show.

I'm Ryan.

And I'm Paul.

Exciting show ahead this week.

Got a lot going on.

We got Wassup business rumors coming up.

Oh, we're bringing that back.

Bring it back.

Got it.

We've got Jesse Bartnick from the new Faraway Place.

Heard good

things for those who have had a little sneak peek into it.

That's awesome.

Yeah.

He opens.

He's going to tell us all about that.

Cool.

That's coming up.

We're going to be talking to Polly James, who was the doer of things.

at East Bay.

Yeah, the doer of stuff they called her.

Has a lot of nice things to say about Art and Rick from her perspective.

Right.

But we're going to start today with a famous Wausau Business Show correspondent, Shay Reif.

Shay.

What's up, Shay?

Shay Reif (correspondent)

Nothing much.

I just got back from DECA international competition in Georgia, and that was really fun.

Ryan (host)

In hot Atlanta, your Wausau West DECA team won an award and got to go to DECA, right?

Yeah.

Won a competition, and then you went to DECA in Atlanta.

Yeah.

And who else went with you from Wausel West?

Shay Reif (correspondent)

There was 13 other students.

13.

Yeah, but I did my project with Hallie Foster and Olivia O'Keefe, and we did it on Rostar.

Ryan (host)

How did it turn out down there?

I haven't heard it.

It

Shay Reif (correspondent)

went well, except towards the end, we had a little shaky part, but we didn't get our score back yet, but we didn't, like, finalize

Ryan (host)

it.

What do you mean?

What was shaky?

Yeah.

Shay Reif (correspondent)

Well, the project went great until the judge started asking all about return on investment.

Ryan (host)

I was

Shay Reif (correspondent)

wondering how we got our numbers.

Ryan (host)

Oh, what does Deca stand for?

Shay Reif (correspondent)

It's something really long.

I honestly don't even know.

It's like

Ryan (host)

it's like a marketing business competition thing.

Yeah, right.

Okay, so Deca stands for something having to do with marketing and business.

And we're not going to look it up or fact check it.

No.

And then you had to go to it like you competed in a state semi final or something.

And then you got the opportunity to go to Atlanta with this group.

And you got hung up on the return on investment part.

I

Shay Reif (correspondent)

think that's what got us.

The judge smiling the whole time as soon as we started talking about return.

on investment,

Ryan (host)

having

Shay Reif (correspondent)

got a weird look on his face.

Ryan (host)

Yeah, that investment.

Pesky ROI.

It's the return part that always gets me.

The investment part is easy.

It's the back end and get the back.

It's the return that you want to focus on.

Good lesson.

Well, that's good.

Well, good luck to all your partners in that.

When do you find out how you fared?

Shay Reif (correspondent)

Well, we know we didn't get a make it to finals, but we'll figure out our score soon and what went wrong.

Ryan (host)

And then what do they get?

What do you get?

Do you get a prize or anything like that?

Shay Reif (correspondent)

No.

Ryan (host)

Well,

Shay Reif (correspondent)

it's

Ryan (host)

the pride.

Shay Reif (correspondent)

Maybe we got to go to Atlanta.

Ryan (host)

Yeah, she tripped to Atlanta.

Congratulations to Wasall West representing us in Atlanta.

And you're working at the woodchucks this summer.

Shay Reif (correspondent)

Yeah, I'm really excited.

I totally know what I'm doing yet because they didn't really say in the email, but.

Ryan (host)

Any sports reporting?

Shay Reif (correspondent)

Not that I know

Ryan (host)

of.

Necessarily.

Well, you're in.

You're in the organization.

You're going to work your way up like you always do.

Maybe we could get special sports reporting on the woodchucks this summer from Shay.

Yeah.

Great idea, Paul.

Thank you.

Thank you.

And speaking of sports reporting.

Go ahead.

Shay, how did the Packers do with the draft last weekend?

Shay Reif (correspondent)

I'd say amazing.

Overall, they focused heavily on defense.

Ryan (host)

Well, hang on.

Let me start.

Let me start the music.

OK, go ahead.

Let's hear the report.

Shay Reif (correspondent)

Here we go.

Well, I think the draft went great.

Obviously because, well, they traded away their first round, picked to get Micah Parsons, and he was the powerhouse for the Packers this year.

Ryan (host)

No, a little injury there, but a little hiccup.

Except for the little hiccup.

Minor hiccup.

He'll be back.

He'll be back.

He just did

Shay Reif (correspondent)

get there at

Ryan (host)

the

Shay Reif (correspondent)

end.

But I would give the draft still an A-plus for that.

Ryan (host)

A-plus.

A-plus.

A-plus.

All right.

Good to hear.

This is the year.

This is the year.

What's that?

This is going to be the year.

Paul (host)

I've heard that before.

This

Ryan (host)

is finally

Shay Reif (correspondent)

going

Ryan (host)

to be the year.

There you

Paul (host)

go.

Ryan (host)

It's gonna be the year, finally.

It's gonna be the year.

This is the one.

And your grandpa is winning a big award this Thursday, right?

At the Champions of Business with Junior Achievement.

Yeah.

Bill Reif of Lhasa Coated.

Yeah.

What does that entail?

Shay Reif (correspondent)

So from my research, I've learned that to win this award, you have to be working in the community and have a commitment to enriching WASA's cultural landscape in your personal and professional life.

Ryan (host)

Well, I can say that I think he has accomplished that goal.

Well deserved.

Well deserved.

Real smart guy.

Was he in DECA?

Shay Reif (correspondent)

I don't think that was

Ryan (host)

around when he was four.

Oh, OK.

All right.

And Shay, you're going to be driving pretty soon, right?

Shay Reif (correspondent)

Yeah, you might need to watch out on their

Ryan (host)

odds.

Watch out, everyone.

You got your temps and you're going to be 16.

What's your thoughts on the parking situation in downtown Wassa?

Because it's very controversial, as everybody knows, that there's not enough parking people here.

That's what they say.

That's what people say.

There's not enough parking in downtown Wassa.

Yeah, we can get thousands of people down here for the Christmas

parade, for example, we can get a thousand plus people down here for the grand theater.

But not

Shay Reif (correspondent)

thousands of parking

Ryan (host)

spots.

Well, that's what they say.

Yeah.

So we thought we'd send you out on assignment as our senior Wausau Business Show correspondent to solve this once and for all.

How

are we going to do

that?

Well, Shay, you're very good at math.

I know that.

You're a smart A-plus student, right?

Yes.

Okay.

All we need you to do is some simple arithmetic.

Would you mind as part of Driver's Ed?

We'll call this.

Get you ready to part.

Can you go out in downtown Wausau and simply start counting

the parking spots that are available for people to park in downtown Wausau.

Yeah, and we can either confirm or deny this fear people have about not enough parking in downtown Wausau.

Let's count the spots.

Yeah, let's count the, let's count the spots.

We really want to know definitively how many people can park in downtown Wausau because we hear it over and over and over again.

That parking is a problem.

I got to walk in a parking.

I don't know.

But I think we need to do a study or a report.

Right.

Is

Shay Reif (correspondent)

parking an

Ryan (host)

issue?

This is an unparalleled

Parking in some parts of the world is considered a sport and you're a sports journalist.

That's right.

A skilled sport.

Parallel parking you got your cell phone you got your cell phone there This is part sports journalism parallel parking and part drivers Ed that's right.

So

Shay Reif (correspondent)

hey, I'll get right to work on

Ryan (host)

it Okay, so just call us up here once you get out there and we'll check in with you and just start counting when you when you see the parking spot that that's number one and then the number two number

Shay Reif (correspondent)

two Yeah,

Ryan (host)

this is good.

She even if it's occupied now that counts as a spot,

right?

We're not looking for open spot

not

available spots.

We're looking for

a total number of spots.

Right.

All across downtown Wausau.

It might take a while.

You got time?

I don't know if you could have done the day, actually.

You might.

I think it would be an ongoing project

for

you.

Yeah, this might be a few days.

OK, well, just give us a call when you get out there and start counting, OK?

We'll talk to you in a second, then, OK?

Yes, yes.

Perfect.

All right, so she's on her way out there, Paul.

And while we wait for her to get out into position, let's do Wausau Business Rumors.

Let's go.

Musical background/contributor

Rumor has it.

Rumor has it.

Ryan (host)

So I think everybody knows the historic 2510 is closing down after decades in business.

It's a bummer.

It's got a lot of staple.

Loves spinning the wheel, the birthday wheel, you know, which is by the way up for sale, I guess.

You can go in there and put a bit on it.

That's going to go for a high bit, I think.

Silent auction sort of gimmick there.

Fun.

And they're putting a barbecue place in there.

Is that right?

Yeah, it's like a porker John's or a porky John's or something like that.

Is that a guy we went to high school with?

Caller

Hey guys, one-time listener, first-time caller.

You know where to be a great spot for the red lobster is the old 2510 building.

Ryan (host)

He said it.

This guy said it.

Oh boy.

I agree with him, though.

It would be the perfect spot.

Yeah, it would make a lot of sense, actually.

I had no idea.

Is it too late?

It's too late, unfortunately.

But, you know, they can build from scratch, I guess.

Yeah.

All right, Shay's out there now.

You there, Shay?

Shay Reif (correspondent)

Yep, I'm here reporting live.

from the downtown parking lot.

Ryan (host)

Okay.

Okay.

Okay.

Which, which parking lot are you currently, uh, uh, counting?

Shay Reif (correspondent)

Oh, okay.

Ryan (host)

As we call that the Jefferson street in parking ramp.

Shay Reif (correspondent)

Yes.

Ryan (host)

The surface lot, we call it.

Is it the ramp or the surface area of the landmark building?

Okay, those are private.

Those are private.

We need public parking spots only.

Boy, you got a lot.

We're putting a lot on

Musical background/contributor

her.

Ryan (host)

You got to decipher if it's public or private.

Hey, that's what people that covered the downtown world have to do.

I mean you're right.

She's never driven a car, you know.

This is part of Driver's Ed.

She knows how to count.

Yeah, fair.

This is part of arithmetic, part journalism.

Right.

Part sports journalism, because in some countries... Sorry, I got a bus.

Passing by.

Oh, dear.

Is everything okay?

Yes.

Watch out for traffic.

Especially buses.

Okay.

Now, do you see the first parking spot?

Yes.

Okay, that'll be number one.

Oh, let's start at the beginning.

SPEAKER_??

Good.

Ryan (host)

How many do you see, Shay?

Shay Reif (correspondent)

I'm still counting one second.

Ryan (host)

Oh, okay.

Feel free to count all out.

Shay Reif (correspondent)

25, 26, 27, 28, 29, 32,

Ryan (host)

34,

Shay Reif (correspondent)

35,

Ryan (host)

36, 37,

Shay Reif (correspondent)

38, 39, 40, 41, 42, 43, 44.

This

Ryan (host)

is just in the ramp.

Shay Reif (correspondent)

25, 46.

Ryan (host)

We're still on the ramp,

Shay Reif (correspondent)

right?

50.

Ryan (host)

We're already up to 51.

Shay Reif (correspondent)

52.

53.

She

Musical background/contributor

will not be interrupted either.

57.

Shay Reif (correspondent)

58 in the ramp.

Ryan (host)

But I

Shay Reif (correspondent)

can minus like six handicapped spots if you like.

Ryan (host)

Well, that counts.

Those are public spots.

So I will count those.

Yep.

OK, now we can just, rather than going up that ramp, Shay, this is a little

Multiplication.

Ooh, a little more advanced.

OK.

We can just multiply that number by the number of levels.

All the ramp.

Genius.

Thank you.

You're welcome.

How many levels are there, Shay?

Shay Reif (correspondent)

In the parking, like, buildings,

Ryan (host)

too.

Just as only, I think, we're not sure which parking ramp she's in as it turns out.

Now, do you see any other spots you could count?

Like on the street?

Shay Reif (correspondent)

or the public library parking lot.

Ryan (host)

Well, those are technically public spots.

Shay Reif (correspondent)

Yeah.

Okay.

On the street, we have

Ryan (host)

about... Keep count, keep count.

You got to add it to your old count.

Shay Reif (correspondent)

Well, before we have 58 to 59, 66, 1, 62, 63, 64, 65, 66, 67.

He's good.

You

Ryan (host)

can put this on your resume.

Yeah,

Shay Reif (correspondent)

yeah

We

Ryan (host)

do not need that on

Shay Reif (correspondent)

our conscience.

Come back,

Radio announcer

Jay.

Come

Shay Reif (correspondent)

back.

Ryan (host)

This is all within walking distance of any place in downtown.

25, 96,

Shay Reif (correspondent)

77, 98, 99, 100.

She

Ryan (host)

won't even let us interrupt her.

Fantastic.

You're up to 100.

102,

Shay Reif (correspondent)

103, 104, 105, 106, 107, 108, 109.

Ryan (host)

Very short.

And it took you one minute to get there.

She saw 109 parking spots in one minute.

SPEAKER_??

OK.

Ryan (host)

So we're going to check back in with you later, but keep counting, OK?

Shay Reif (correspondent)

I will.

All

Ryan (host)

right, ladies and gentlemen, Jesse Bartnick is here.

Jesse, hey.

Hey, Jesse.

Hey, guys.

How's it going?

Good.

Welcome back.

Proprietor of Faraway Place.

Yes, sir.

Congratulations on the evolution of malarkeys.

Can you tell

Jesse Bartnick (guest)

us how that happened?

Yeah, thank you so much.

It's been kind of a wild ride just over the past year of us owning that malarkey space.

Yeah.

Just felt like it needed a little bit.

a little bit of a refresh, a little bit of a new identity and something a little bit more aligned with who our staff was as a whole and kind of felt like there was a gap downtown.

You were running somebody else's establishment a little bit.

Ryan (host)

Exactly.

Yeah, good friend Tyler had a great thing going there and we tried to keep it going.

You tried to keep it going and, you know, I think I think you made a good run at it, but now it's time for a little bit of a change, right?

Jesse Bartnick (guest)

Yeah, absolutely.

Yeah.

Tyler did so much and continues to do so much for the Wausau area.

And it just really felt like it was without him being in the space anymore, really felt like it was our time to kind of make it our own.

Ryan (host)

Yeah.

And then Mumble Wrap replaced Townies.

We're getting into the whole evolution here.

Yeah, let's hear it.

So Mumble Wrap is

Jesse Bartnick (guest)

no longer, right?

No longer for now.

Yeah, that's correct.

But what a fun.

year we had.

I mean, really building up a culture within that brand really had some pretty hardcore customers attached to that brand.

And we had a ton of fun.

There

Ryan (host)

was some good

Jesse Bartnick (guest)

food there.

Yeah.

And so the idea is to bring that back in the future in some way, shape or form.

Maybe

Ryan (host)

in a different

Jesse Bartnick (guest)

location

Ryan (host)

you were mentioning.

Exactly.

Yeah.

Jesse Bartnick (guest)

So we'll see sort of how that shapes out.

But for now, we'll be taking some of what we learned and some of what we were passionate about on the Mumbler app side.

And some of that will be kind of sprinkled into what the manual

be at Faraway Place.

What is the menu going to be?

Yeah.

Tell us more.

Ryan (host)

Faraway Place is Ojibwa.

Wasa is Ojibwa for Faraway Place.

Right.

So

Jesse Bartnick (guest)

that's where you got the name.

That's cool.

Yeah.

So there's tons of tie-ins there.

Being that that is where the name ties in from really wanted to kind of embody that and really take a step back and see what that meant to us.

So with the food menu, we're going to be really focusing on locally sourced items as much

as we possibly can, including once ESA Bakery opens up, we're partnering with them for a proprietary bun.

Ryan (host)

Cool.

Bakery, right?

New Bakery next to the... Post Office.

Post Office.

We don't use it much anymore, but it's called a Post Office.

It's called

Caller

the email place,

Ryan (host)

right?

Yeah.

The Post Office in

Jesse Bartnick (guest)

downtown Wasler, right next to it's a new Bakery.

When does that open?

They're hoping for by the end of May.

Okay.

really impressive facility.

They're doing something like what has never been done in the area before.

Musical background/contributor

Wow, that's

Jesse Bartnick (guest)

handsome.

It's really impressive.

I think, you know, Karen and the team there are really doing something special and we're happy to be a part of it right off the bat.

Very cool.

So where else are you locally sourcing from then?

On the town line market.

Ryan (host)

We'll be getting

Jesse Bartnick (guest)

our beef from them.

John Jagler's dad.

Ryan (host)

Yeah, that's right.

Dave.

Jesse Bartnick (guest)

Yeah.

Yeah, lots of local ties and we'll be getting a lot of produce from different farmers, primarily Red Door Family Farm.

Nice.

Just wonderful people and great products.

So we're already working with them on some of those things, kind of going into the the grow season right now with a lot of different products.

And we'll even be featuring them and some other local businesses on our local showcase on the cocktail side of things as well.

Very

Ryan (host)

cool.

Jesse Bartnick (guest)

Cool fun.

Ryan (host)

fun.

And it's like the core of the menu is smash burgers, right?

Yep.

Hello.

Everybody loves a good

Jesse Bartnick (guest)

burger.

Ryan (host)

Yeah.

Jesse Bartnick (guest)

Yeah.

And then on top of that hand breaded, you know, marinated buttermilk fried chicken sandwiches.

kind of reusing that same batter recipe from the mumble wrap side of things.

Ryan (host)

So just

Jesse Bartnick (guest)

really killer fried chicken, mac and cheese, salads, chicken

Ryan (host)

tenders.

Jesse Bartnick (guest)

Award winning salad, if I'm not mistaken.

Oh, yes.

Yeah.

Yeah.

So the goddess will be.

All

Radio announcer

that one is

Jesse Bartnick (guest)

good.

Yeah.

That that'll be carrying over as well.

So you'll definitely get some of those things that people have been missing over the last month without mumble wrap.

Ryan (host)

And when can we go?

I mean, when's the grand opening?

It's today, right?

If I'm not mistaken.

Tomorrow.

If I'm not mistaken, right?

Today, Saturday, May 2nd, right?

Yeah, yeah, today at 4 p.m.

So if you're listening to this on the podcast, I guess it's during the week.

It's already open if you're listening to it on the podcast.

But if you're on the radio with us right now, it's opening at what time today?

Jesse Bartnick (guest)

4 p.m.

So

Ryan (host)

in

Jesse Bartnick (guest)

that last sprint, getting everything together.

Later tonight, we are going to have two bands.

bands starting at eight o'clock, a band called Rugg, some younger guys in town, really got a great thing going.

They're going to be kind of opening for a band called Iftacar.

They're pretty well known throughout Wisconsin.

They've been around for a long time.

Madison-based kind of jam, funk band.

Fun.

Oh, cool.

Yeah, little electro jam kind of thing going on, and it should just be a really great time.

I'm going to stop by tonight.

Did I hear you move the stage, too?

Yeah, so really...

took a look at the whole set up with the stage and music and we're even kind of leaning into music.

If you can believe that more than even what we were in the past and what was done in the past.

So the area that was the stage is now a lounge area, kind of focal pointing on the fireplace area.

And then we moved the stage over to the restaurant side and expanded that.

A little big change

Ryan (host)

there.

Jesse Bartnick (guest)

And you got a

Ryan (host)

pool table

Jesse Bartnick (guest)

now and darts.

Yeah,

Ryan (host)

pool table darts.

We've got a touch

Jesse Bartnick (guest)

tunes for those little times.

where it happens to not be a thing.

Yeah, still, we'll have Trivian Monday nights, Corn Dog night,

Ryan (host)

not

Jesse Bartnick (guest)

Tuesday

Ryan (host)

nights.

Jesse Bartnick (guest)

Okay,

Ryan (host)

nice.

Can't wait to bring the kids by for that.

Yeah, I like that.

And the whole Malarkey's area then is completely refreshed

Jesse Bartnick (guest)

and rebranded.

Yeah, yeah, so a new bar top.

kind of some additions and changes on the back bar.

We've got a new tap setup for draft beer and a lot of the cocktail program.

I'd say about 50% to start is going to be hybrid as well.

So you'll be able to order as a cocktail non-alcoholic or with THC.

Does that stuff work?

The THC?

Oh,

Ryan (host)

it

Jesse Bartnick (guest)

works.

Ryan (host)

It works.

Is

Jesse Bartnick (guest)

it the

Ryan (host)

little R&D?

Is it the same thing as a beer

Jesse Bartnick (guest)

buzz or what's it

Ryan (host)

like?

Jesse Bartnick (guest)

It's a bit different, but I would say about five milligrams or should be our standard pour is sort of the quote-unquote.

equivalent to a single in the cocktail.

Ryan (host)

Like a drink.

Yeah.

Yeah.

A single shot.

Ryan, we're going to keep you to the max.

Okay.

Yeah.

I'm just, I always get nervous when people have been offered that before, but

Jesse Bartnick (guest)

I'm

Ryan (host)

over the place

Jesse Bartnick (guest)

now.

Yeah.

Some places they're, they're going crazy.

It's like 20 mil, like a hundred milligrams wouldn't recommend.

I wouldn't even know what that would.

Yeah.

You'd want to be home for that.

Are these forward beverages then that you're sure?

Yeah.

So we will have a forward beverage.

We're going to be working with

I'm quite a bit.

Cool.

And then we'll have kind of a spread from throughout the state from we'll have a THC drink on tap in our cocktail program and then in package as well.

Ryan (host)

Okay.

Jesse Bartnick (guest)

Thumbs great.

I got to get over there.

And what's the website?

It's just farawaywasa.com.

Simple as that.

Yeah.

Cool.

Okay.

Do you ever worry about parking downtown?

Not at all.

There's actually parking everywhere.

There's parking ramps.

There's free parking all over the place.

And the city of Wasa does a great job of listing that on their website.

Ryan (host)

We got Shay Rife out there right now.

Shay, what number are you up to?

Radio announcer

468.

You're

Ryan (host)

under 468.

Oh, my kids are gonna be impressed that she's counting that high.

Yeah, yeah, yeah.

Okay, Shae, we'll check back in with you later.

Shay Reif (correspondent)

Okay, sounds good.

Gene, a bit.

Ryan (host)

It's growing.

There's a lot of parking spots.

Okay, the point is there's a lot of parking.

Right.

Okay, good to hear.

Jesse, we look forward to stopping by.

Yeah, thank you guys so much.

You brought by a sample the other day, and it was the best smash burger I've ever tasted my entire life.

Couldn't agree more.

Love to hear it.

Mushroom in Swiss.

It was the mushroom in Swiss.

Jesse Bartnick (guest)

Yeah, local wild mushrooms on that as well.

They were good, and they were wild.

Congratulations,

Ryan (host)

Jesse.

Look forward to swinging by.

Thank you so much.

Far away place, everybody.

Check it out.

And it's opening fishing weekend, Paul.

The fishing season has begun.

Yes, let's go out.

What what are you gonna do what your whistle what the line I meant what the line where the whistle came out What are you gonna do those one in the same those are one of the same for many guys?

Hunt some musky

Radio announcer

yeah,

Ryan (host)

we'll be right back with art and Rick from East Bay the second part of the East Bay celebration Opening fishing weekend.

It's the wassup business show We're

Musical break

all in the same boat Fishing in the same hole One where same time goes We're all in

We can all believe what we believe.

Peacefully agree or disagree.

But you can't judge a man until you walk a country mile in his shoes.

Doo doo doo doo.

We're all insane.

Gray Stanky (contributor)

Hey, hey, hey, this is Gray Stanky, former Miss America nuclear engineer, and you're listening to the Wausau Business Show.

Paul (host)

All right, here's a little-known fact.

The first mayor of Wausau was August Kickbush.

Here's a little-known fact.

He was mayor twice.

Little is known fact, Kickpush traveled back to Germany in 1867 to enlist 700 German immigrants to Marathon County.

So if anyone ever asks you how you'd get more people to move to Warsaw, just ask yourself, what would Kickpush do?

Because he'd go to Germany and bring back 700 people.

That's what he'd do.

So I don't know what you're waiting for.

Get to Germany, roestar.com.

Ryan (host)

And root or where, we challenge the notion that sophisticated legal practices only exist in major metropolitan areas.

Our team chooses to live and work in communities where many people only vacation or pass through.

We enjoy a quality of life and have an excellent work-life balance, while still practicing exciting, challenging law in Wausau, Eau Claire, Green Bay, and Wisconsin Rapids.

Since 1920, we've been doing what we want and where we want to do it.

Find us at

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routerware.com.

Welcome to the heartbeat of Wausau.

SPEAKER_??

The Wausau Business Show.

Ryan (host)

Center of the Universe in Wausau, Wisconsin, USA.

This is the Wausau Business Show.

And Art and Rick are back.

We got him back.

Here we go.

So let's continue, boys.

Now, what about the

SPEAKER_04

customers?

Well, yeah.

If you're listening to this, you probably felt a nostalgia.

Like when we wrote the book, you feel pretty nostalgic about it.

Yeah.

I think for people.

your age, 90s, you know, high school in the 90s and early 2000s.

We're not in our 90s, but I mean, I went to school in the 1990s.

Your age, you know, 90s.

I mean, I think they remember going to the mailbox and that was pretty much their unboxing.

Yeah.

And getting that catalog and seeing all the new product all the time.

It wasn't a drop that you have online today every week, but that's what they saw and they look forward.

to and everyone we talked to, they were so...

thankful for.

And we obviously are thankful for them.

Really, it was an amazing ride.

We were so blessed.

One of the things that we were able to do is sit in on phone calls.

You could sit and listen to people on the phone and they were so good about passing on information, what they liked, what they didn't like, what they thought would be cool.

Jesse Bartnick (guest)

Great

SPEAKER_04

kind of research.

So we had a lot of in-house research coming to us 24 hours a day, seven days a week.

And we can't thank them enough.

We just appreciate them trusting us.

Ryan (host)

Yeah, well said.

As we wrap up here, guys, you know, the other piece of the puzzle and you've mentioned it a couple times is your wives.

And you said, you know, if there was one piece of advice you'd give to entrepreneurs, it's to have a great support system.

And what roles do you feel your wives played in the support

SPEAKER_04

behind the scenes?

Well,

As Rick says in the book, he was surprised when I showed up, showed up for the first meeting.

In Milwaukee?

In Milwaukee.

Ryan (host)

That looks

SPEAKER_04

like

Caller

Art's car, I think

SPEAKER_04

you

Ryan (host)

said.

SPEAKER_04

My wife was the one that pushed us to do that.

And she was the one that was all for, let's do this, let's give her a shot.

Let's move back to Wasa.

Wasa's a great place.

We were living down by Racine.

Her support, you know, has been amazing.

And then as you started it out, we weren't making any money for the first three years.

I didn't

I remember after four years, I told Rick, if I was a student teacher, I'd been making a lot of money.

So I've been doing really well.

And so up until that time, they were pretty much supporting us.

And we've been very fortunate.

$20 a week doesn't go very far.

They have their support.

And not only that, but the emotional support of all the things you went through.

Losing Nike and things like that.

Rick's wife was just talking about, I remember the day you came home,

when you lost Nike and what you look like.

And we forget that, but they don't.

And they were rocks.

I mean, they were so good about listening when we needed that and so good about saying, baby, go back and fix it.

When they wanted to give it advice.

But yeah, having rocks like that is just... My

Ryan (host)

wife's name

SPEAKER_04

was Barb.

Yours is Susie.

Susie, just make sure we get that in there.

Ryan (host)

Absolutely.

Hi,

SPEAKER_04

Barb and Susie.

Yeah.

Start the car, dear.

I'll be there in just a minute.

Ryan (host)

Well, speaking of the car, you know, you kind of sold shoes out of the back of your car famously.

If you guys could go back and give any words of wisdom or pieces of advice to yourselves in that car, what would you say?

Go fuel injection.

Make sure you have fresh shocks.

SPEAKER_04

Yeah.

We have a trailer car that the police can pull over first so we could get away with

Ryan (host)

the shoes.

That's a good idea.

SPEAKER_04

Get to the schools a little quicker.

I don't know.

It was always just one step at a time.

See what the journey is going to take you.

We loved what we did because we were those kids growing up.

And we were those coaches for a few years, a couple more years than I was.

So we knew how important and valuable coaches are in kids' lives.

Ryan (host)

And

SPEAKER_04

to see that every day, to see them how they...

how they heard sheep and bring, just kidding, but bring the kids into the clinics and how they take care of them and how they look after them.

And I can't believe the schools will even let us in because I had a beard.

Our van was

Ryan (host)

all rusted and

SPEAKER_04

corroded.

The

Ryan (host)

paint

SPEAKER_04

was chipping off.

Today, you'd never, they would never let you even with a hundred miles of a school.

Ryan (host)

I thought that as I was

SPEAKER_04

reading through that, you

Ryan (host)

know, in the beginning, we're riding around in a bus and a beard.

Keep that guy away from the school.

I wasn't kind of wondering that.

Like, how did you?

You can get into these schools with

SPEAKER_02

these practices, but

Ryan (host)

yeah, different

SPEAKER_02

time,

Ryan (host)

different time.

SPEAKER_02

But

Ryan (host)

seriously, guys, I mean, you know, there were a lot of stresses along the way.

Obviously, what advice would you give your younger selves in that car in that moment?

Keep going.

Yeah.

SPEAKER_04

Yeah.

Yeah.

If you have a bit, if you have an idea of buying new pair of shoes, because it's going to make you feel better and take that step.

Ryan (host)

If

SPEAKER_04

you don't take that step, you're never going to get anywhere.

Ryan (host)

And what's your favorite pair of shoes these days?

SPEAKER_04

Oh, these days.

Wow.

Ryan (host)

Penny loafers.

SPEAKER_04

No.

On prospects.

Okay.

For me.

I got some ons on as we speak.

Oh, do you?

Nice.

What do I have on now?

Ryan (host)

Oh, I do have some ons.

Yeah.

They're not prospects.

Amazing what the on brand has done over the past number of years, isn't it?

SPEAKER_04

Well, it goes back to how the industry matured.

Yeah.

And they matured to a point where they got a little, hey, we're doing really good here.

Yeah.

And kind of took their eye off the ball and allowed a couple of companies to come in and gain some market share.

Ryan (host)

Yeah.

And it's interesting how Nike pulled back from you guys back in the day

in the catalog, and then they kind of pulled back from a lot of their brick and mortar distribution, which tanked their stock for a number of years, and they went through a number of CEOs because of that.

So it's interesting how that came full circle and bit them in the ass again.

SPEAKER_04

They wanted to go direct themselves.

Ryan (host)

I

SPEAKER_04

think their goal, did that always feel like a looming threat?

Well, you guys asked a good question about why did we sell?

What was the situation?

And that was one of the big things that was just some ghost

creeping up behind you saying, we're coming at you.

You know, we're going direct.

Ryan (host)

You saw e-commerce coming down the pipe, I would imagine, at the time a little bit or not.

And then you saw Nike, you know, breathing down.

Well, they

SPEAKER_04

opened Nike Town and even New Balance had opened a New Balance store in

Ryan (host)

Boston.

And you're thinking they're going direct, they're going direct, they're going direct.

SPEAKER_04

Well, we made Nike's Cadlocks.

Yeah.

Ryan (host)

So we

SPEAKER_04

knew they were going direct.

Ryan (host)

Right.

And it's funny how that came full circle because they tried to pull the same thing on you guys back in the day and then they just tried it with their

distribution channels and again a few years ago and the same thing happened and it bit them in the ass again.

Well, the point is, is that they clearly haven't learned, film night hasn't learned his damn lesson.

SPEAKER_04

Oh, he filled out a great job.

Who am

Ryan (host)

I to say?

Back in then,

SPEAKER_04

I mean, they had actually inquired a little bit about possibly buying us back in that day.

And then he realized that, you know, no one else would sell to us a Nike on this.

Ryan (host)

Right.

Don't bite

SPEAKER_04

the hand that feeds you.

Ryan (host)

Well,

SPEAKER_04

and this year, the Nike air structure, which is, which wasn't always one of their best shoes, but one of the best shoes for me.

Okay.

So I liked running in the air structure.

That's the best colorway they've ever had on.

And it's what, 20 some years old.

So

Ryan (host)

they're

SPEAKER_04

back.

So there, I mean, they have said that they're, they're back with technology and they're back focusing on the athletes again.

And

Ryan (host)

I mean, that

SPEAKER_04

was always, even when we were, when we started off, it was all

Always, the companies kept telling everybody we're there for the athletes, but the athletes were only, what, 25, 30% of the market.

They were hoping to get that 70% that weren't athletes to buy athletic shoes.

Right.

And they just never said it out loud.

And now for the last bunch of years, they've kind of said it out loud.

And now they realize the athletes really drive what goes on in the athletic industry.

What's your favorite thing about Wausau, guys?

So when we started.

It was just Rick and I, and then Don.

And that's a neat story.

Don Trebotusky's story is a neat story.

Well, and Tommy Gehring and Jimmy Gehring, one of the best things about that we didn't have to think outside of the box because none of us were ever in a box.

And we, you know, we basically developed every, their mail order didn't hardly exist.

There were no lists out there for us to buy.

Everybody, Don, developed a lot of the systems.

Jimmy did all the list management stuff.

Tommy did a lot of the buying.

And they developed it as we went along organically.

And there were no books to read said, here's how you're going to do this because it didn't exist.

And so every system we came around because we weren't in a box saying like, oh, you can't do that way.

This is the way you should say it.

You should do it.

They just developed it.

And he developed it the best way for our business.

So I think being in Wausau, we had just smart people and hard workers, and they did a great job.

Everybody, you know, the people on the phones and that, they would come to say, you know, we're doing it this way.

I think we should try this.

I think it'd be a little bit easier.

I think our customers like it more.

We just do it.

Ryan (host)

Oh, I guess we have to ask Sam Thurangelo.

Tough.

SPEAKER_04

Well, what day of the week?

It really was.

I worked at Sam's.

I was fired from Sam's.

Only three times.

Tony Sam was amazing.

They were on my, I had a Milwaukee Sentinel morning paper and Perelas were one of my customers.

And I thought I'd get some discounts at Sam's, but they were better at tipping.

So why

Ryan (host)

did you get fired?

SPEAKER_04

Oh, just who knows?

Not showing up.

I think.

Barb made me late once.

Played on Barb.

You know, as much of a rock as she was, she's got that streak in her.

You know that?

The rebel?

Yeah, my 15-minute break wasn't, you

Ryan (host)

know.

Oh, okay.

No, say no more.

I'm reading between the lines.

I got it.

No, no, no, no,

SPEAKER_04

no.

Don't read that.

In fact, we just ate at a fairly new pizza bar in Naples, and it's taken its name from a place in Chicago.

And one of the

One of our friends who's from wassa said this is a best pizza He said better than saying better than monocles

Ryan (host)

blast for me.

You

SPEAKER_04

have to go blast and we went and and not even close

Not even close.

I bought Sam's a lot, but I bought Angelo's too.

They're still like both.

They're both good.

Ryan (host)

When

SPEAKER_04

Susie and I met, oh geez, what was the name of it?

Mickey's.

Ryan (host)

It was

SPEAKER_04

a place in Stevens Point called Mickey's.

It was an Italian family run, and they had a chicken catchatory pizza.

And Angelo was good enough to start making chicken catchatory pizzas up here on 6th Street.

And they were spectacular chicken catchatory pizza.

I don't know if they're still doing it or not.

Ryan (host)

I don't know if they have a chicken catchatory.

Guys, since you wrote the book, congratulations again.

Shout out to bookstores throughout the world.

You can buy it.

Soon.

Book of East Bay.

And it started selling at Yankees first.

So congratulations to Yankees on that.

And I'm sure you wouldn't have it any other way.

SPEAKER_04

Nope.

Wassa deserves that.

And like you guys, I know you give...

Whatever you make on this the charity.

Yes.

Anything that comes in for the book goes to charity to the little warriors foundation for childhood cancer.

Beautiful.

Beautiful.

And we have a website called book of East Bay.

Yes.

And in the website we started off going direct to the kids.

We put our prologue so you can read the prologue before you buy the book to see.

How cool.

You know if you ever want to go about lowering your literary standards and buy the book.

Ryan (host)

He's kidding because it's very well written guys.

Well done.

SPEAKER_04

Yeah, thanks, Brandon.

Ryan (host)

That's for

SPEAKER_04

sure.

Ryan (host)

Yeah, Brandon Snead under Harvard Business Review.

Great book.

The Book of East Bay, also thebookofeastbay.com.

Guys, since you wrote the book, anything you forgot to put in?

Oh, tons of things.

Yeah?

Oh, is it like, oh, we forgot that

SPEAKER_04

thing?

Ryan (host)

Yeah?

SPEAKER_04

Everyone we've talked to who's written a book said, minute you get done, you're going to know we should have done that.

Ryan (host)

OK, well, we're looking forward to the sequel.

But you were mentioning a funny story before.

Maybe you could like enlighten us about that one that you mentioned before, if you could.

SPEAKER_04

Well, yeah, one of the stories.

So my back in the day, yeah, before the basketball teams, Wisconsin and all that in Michigan would play, you know, Eau Claire State or something that for the first game, they would play international teams.

So one day, I'm at my neighbor's house, Don heading up, and my daughter was my youngest daughter, Jenna would always go there and call her nanny Don, she may be sad for him that.

And I had met her son-in-law, but really didn't remember him.

And she said, you know, my son-in-law is, you know, kind of works in the ministry and stuff like that.

And they have some people from Russia that needs shoes.

He's coaching Russian team, Russia and that.

And I says,

Yeah, we can send them some shoes, you know, we have some extra shoes that we, you know, and they were all, I thought were just some youth team, but I noticed they were all like size 13 to 18 and stuff like that.

They're rather large, okay.

And so didn't think much of it, so I sent out a few, you know, a bunch of boxes of them and stuff like that.

And suddenly one day,

Our Reebok rep because they were Reebok shoes calls us.

Hey, it's really neat.

You guys got Reebok shoes on the Russian.

I believe it was one of the one of the Russian army teams, the Russian national team.

Okay.

Because they were on TV playing.

the Big Ten schools.

And they had East Bay uniforms

Ryan (host)

on.

And this

SPEAKER_04

was back in the day when the

Ryan (host)

wall was up and the wall went down.

And they

SPEAKER_04

couldn't find anything.

They couldn't get them.

And here I found out, I finally got ahold of Joe Orgovich.

It's a story about him.

He's a basketball player and coach.

That was the teams he was coaching.

And they had these people coming over from Russia.

those teams and he got them those products added to the list of people who you've saved the day for

Ryan (host)

over the years.

SPEAKER_04

So that was and I found out Joe Herkovich.

was actually living with Dick Bennett.

Oh, sure.

Coach Bennett.

Coach Bennett, yeah.

So that was very interesting.

Very cool.

Great

Ryan (host)

Soviet connection there.

SPEAKER_04

One of the things I had to mention too, we had so many great people that went on to many good things, but great

Ryan (host)

things.

It must be hard to know who to credit in the book and when to credit them and when to give

you know, shout outs to people.

And I mean, and then you forget people.

And but if there's a couple of people that stand at the top of the list of people that you guys like to credit most, obviously, Harry was, Harry Colcard was very involved and the list goes on and on.

Yeah.

Who comes to mind a lot?

SPEAKER_04

Well,

Ryan (host)

maybe somebody that

SPEAKER_04

people don't think of.

I'd say one of the most successful people.

obviously Dick Johnson.

But then probably our other vice president was John Schaefer.

He was probably the only one who knew how to count two plus two to make.

We thought four, but John always could make things six.

He was simply, simply amazing when it came to being creative and looking at the numbers.

Ryan (host)

Kind of a data wizard.

This is what

SPEAKER_04

you could do.

This is what you should do.

This is how you can make that better.

Ryan (host)

And he kind of pushed

SPEAKER_04

you guys to make two plus two equals six.

No, absolutely.

Ryan (host)

No

SPEAKER_04

pushing about it.

Don't tell me.

Ryan (host)

I don't

SPEAKER_04

think we would be here.

I don't think East Bay would have gotten to be what it was with without John.

He had a number of companies, many large companies, after leaving East Bay.

So he was extremely successful.

Where was he before East Bay?

He was at Watson Metals with Harry.

Oh, and then Chudis.

Ah, that's right.

And then Harry.

Not Chudis, but.

If you read the book, he killed Harry when Harry left for East Bay.

Don't forget me.

I might be looking for a job someday.

Ryan (host)

You make a good run over

SPEAKER_04

them with them.

Okay.

Ryan (host)

Yeah.

SPEAKER_04

So, Harry knew his magic powers too.

Yeah.

And he was very good, but he very successful.

And where did he

Ryan (host)

go after that?

SPEAKER_04

He assimilated so fast.

Yeah.

I mean, he... And to the culture and... Everything.

Yeah.

But even to the flow of the business.

You know, as you... When you grow at the rate that we were growing, sometimes you grow so fast that you can't manage it.

Right.

And John came in and...

It was like he had been there from day one.

It was

Ryan (host)

terrific.

Yeah, and I was going to ask, I mean, obviously all of the analytics, the data-driven insights that you guys had for marketing and everything else, you credit him for a lot of that then, huh?

SPEAKER_04

He might have been the first accounting person we had on staff.

It

Ryan (host)

was.

With an accounting degree.

Sounds like more of a finance person.

Finance person, yeah.

SPEAKER_04

Way beyond that.

Ryan (host)

And as

SPEAKER_04

we grew, I mean, we

Sadly kind of ran out of what we could get here in wassa with the banks.

Yeah, and

Ryan (host)

yeah money wise.

Yeah, yeah

SPEAKER_04

capital and he had the connections and made it happen made it happen and where

Ryan (host)

did he go on

SPEAKER_04

to after

Ryan (host)

you guys went

SPEAKER_04

IPO?

Really run a ran a two or three companies One of them was like sportsman's warehouse and

Ryan (host)

the last one

SPEAKER_04

he came out of retirement and he was the head of

Fleet farm here.

Oh, yeah for them and so he's running like probably four or five other companies and

SPEAKER_02

is he still

SPEAKER_04

awesome?

He lives up north right now.

SPEAKER_02

Okay.

SPEAKER_04

He was in Madison.

He lives up on northern Wisconsin Probably pretty close to between Monaco and Rylanda.

Yeah

Ryan (host)

hard to beat the Northwoods.

He

SPEAKER_04

lives down in Palm Springs

Ryan (host)

and was instrumental in in helping decide whether to go IPO

SPEAKER_04

He was instrumental and putting everything together to do.

Yeah

So

Ryan (host)

to

SPEAKER_04

pitch to all the different firms and everything else.

And we went down to Land's End because once we got to know some more of the catalog people, you know, always looking for ideas

SPEAKER_02

and

SPEAKER_04

how you can get better.

And John went down and Bill then pitched him.

I think this was after, was it after Harry left?

I'm not sure.

Or just before Harry left and pitched John to come to work for him, which he did.

And he ended up running a cornerstone.

What was it called?

Cornerstone.

There's a number of mail order places, I think that were struggling.

And John turned them around and he turned around the company that you mentioned.

Ryan (host)

So he's been

SPEAKER_04

great at not only making things successful, but keeping things from falling off the face of the earth.

Well, I mean, we've had so many.

great people.

Ryan (host)

Yeah, East Bay has produced quite a list of people who have gone on to an amazing success.

Yeah, like a good coaching tree.

When

SPEAKER_04

you talk about happenstance, so when we started East Bay, it was Art and I and Don Trebotusky.

Trebs.

And shortly after our first, we started in January, so I think around June or July, he decided that he grew up in Wisconsin and it was time to

look outside the state of things.

And so being a partner, we owed him $5,000 that he had put in over the course of those six months.

And he said, you don't have to pay me back.

You can pay me back over time.

So that saved us.

And then he came back, what, six months later, eight months?

That's about a year.

Ryan (host)

About a year later.

It was in California.

We went up to

SPEAKER_04

California.

came back and said, you know, I gave up my partnership, but I sure would like to work for you.

Well, he really missed our soccer, our baseball team.

Our softball team missed him.

It was a great center

Ryan (host)

of

SPEAKER_04

field there.

But he came back and he ran our shipping, created our shipping process, created all of the soft, created all of the processes for the software.

That we had went on and eventually found L Langson camp Sigma micro because we tried a couple others that didn't work right.

SPEAKER_02

Yeah

SPEAKER_04

Don came back and created so many things out of nothing And he was a partner and decided he was okay not being a partner.

SPEAKER_02

That's why

SPEAKER_04

and we credit him for so many things that he

made happen from the operational standpoint.

Ryan (host)

Yeah.

Was it a tougher decision to go public and IPO on the stock market and they have to think quarter to quarter and be beholden to shareholders and be responsible for your friend's money instead of your own?

Or was it more difficult to decide whether or not to sell the footlocker at the time?

Which was a harder decision for you?

SPEAKER_04

I would say if we did, we just needed money.

That's

Ryan (host)

why you

SPEAKER_04

want an

SPEAKER_02

IPO.

SPEAKER_04

Otherwise the business is going out of business.

We don't raise enough

SPEAKER_02

cash.

Yeah.

And so you had to raise that money by going public.

We thought going public was a way to do it.

Yeah, I see.

It was that or venture capitals.

Yeah.

And you didn't want to deal with them.

SPEAKER_04

We wanted to keep more control.

Yeah.

And we were happy because it gave wasp people and our employees and obviously others a chance to grow along with us

Ryan (host)

by investing.

SPEAKER_04

Right.

But both things were at different times.

Yeah.

And we weren't a great candidate to be sold, to be bought when we were going public.

SPEAKER_02

Right,

SPEAKER_04

okay.

didn't have the record and didn't have the structure to do it.

Going public gave us the time to build on that and Foot Locker finally came.

Ryan (host)

Do you still

SPEAKER_04

have Foot Locker shares?

You guys?

There is no footlock

Ryan (host)

or

SPEAKER_04

anything.

When Dick quit, I sold my last shares.

That's it.

I'm out.

All right.

This guy's not

Ryan (host)

CEO.

My buddy's not CEO anymore.

I can't trust the

SPEAKER_04

next

Ryan (host)

guy.

SPEAKER_04

He obviously didn't tell us he was quitting.

I had a time.

Ryan (host)

Okay, SEC.

There's no insider trader going on here on the Wassup Business Show.

He would never tell us.

I think we

SPEAKER_04

say that in the book that Dick never told us a thing of

Ryan (host)

what was going

SPEAKER_04

on.

And we're so glad he did and grateful that

SPEAKER_02

he's

SPEAKER_04

got

Ryan (host)

that

SPEAKER_04

kind of integrity.

Yeah, frankly, I'm certain that East Bay lasted a lot longer because Dick was ahead of Footlocker.

Ryan (host)

Yeah, and Foot Locker now after Dick left Foot Locker's board of directors gave up and sold to Dick's sporting goods.

Yeah, ironically to a different dick.

There's a different dick in charge

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Ryan (host)

The Warsaw Business Show!

All Warsaw, all the time.

It's the Warsaw Business Show.

I'm Ryan.

I'm Paul.

And Polly Wyland James is here.

Hey Polly.

Polly.

Polly Wyland James (guest)

Good afternoon, guys.

How are

Ryan (host)

you?

Good afternoon.

You're the famous doer of stuff.

Doer of stuff.

Yeah, you got a whole chapter.

I am the doer of stuff.

How many years did you work at East Bay, Polly?

Polly Wyland James (guest)

Lots.

Ryan (host)

Do you count?

I mean, I know there is a whole quote here that says, some people want to go back to college or high school.

I want to go back to East Bay.

Polly Wyland James (guest)

Yeah, that's true.

Ryan (host)

Those were the days, right?

Polly Wyland James (guest)

Those were the days.

I would guess maybe all in, I was probably there for 15 years, but there were probably about two and a half, three years in the middle where I left and went to Chicago and worked for WASA Insurance down there.

Ryan (host)

That's where you met your husband if I'm not mistaken.

Polly Wyland James (guest)

That's right.

I met and married my husband.

I'm pretty sure I met and married the only guy in Chicago to take a job in Wausau, Wisconsin.

Ryan (host)

Well, I married the only wife to do that.

There

Polly Wyland James (guest)

you go.

There you go.

That's right.

Yeah.

I was always sure my parents had something to do with that.

But in the end, I was thankful because insurance really wasn't for me.

And I was very thankful to get back to wearing sneakers and working at East Bay.

Ryan (host)

Yeah, and I'm sure they were happy to have you back because you seemed obviously like a very integral doer of stuff for them.

Polly Wyland James (guest)

Yeah, I think I plugged holes, you know, just figured out new stuff or really whatever they needed me to do.

I just kind of jumped in and helped out.

Ryan (host)

Well, they shared great things to say about you, Polly.

And you started there when you were a junior in high school.

Is that right?

Polly Wyland James (guest)

Yeah, I think it was the summer before my junior year.

I was hired for a tent sale, and I worked the cash register, which at the time was like a metal tackle box.

It was pretty fun.

Ryan (host)

And you had ambitions of moving to LA or anywhere, right?

Polly Wyland James (guest)

I did.

I mean, growing up in Wausau, I thought I couldn't wait to get out.

I was going to go to school.

I'd already been accepted to go to school in Madison and I just deferred for two years because I was having so much fun and really had a fortunate, I recognize that I had a great opportunity for someone my age to be participating in a company that had such a fast growth trajectory.

And let's face it, they were letting me do things that I don't think most 17 year olds or 18 year olds were fortunate enough to get to do.

Ryan (host)

Obviously, during that time, you had a lot of different roles at the company.

What was your favorite role?

Polly Wyland James (guest)

That's a good question.

I don't know.

I honestly can say I did so many different things from driving our team sales initiative, product development.

I guess I really kind of enjoyed what I would think of as customer service or sales for a lot of our fulfillment partners, kind of shepherding them through our processes.

We had fulfillment programs that we ran for

the NFL, which was the largest.

We ran all their catalogs, uh, fulfilled all their catalogs and internet stuff, eventually their internet stuff, but it started just with catalogs.

Um, we did the same for like Steve Young's fan club.

Ryan (host)

49ers, Steve Young.

Polly Wyland James (guest)

Yep.

49ers, Steve

Ryan (host)

Young.

Yeah,

Polly Wyland James (guest)

that's a good clarification.

Back in the day, you say that name, everybody knew

Ryan (host)

who it was.

Well, he's no Dave Craig, but he'll do.

Polly Wyland James (guest)

Yeah, right.

That's right.

That's right.

But we had programs like that, and I was kind of the salesperson, customer service person to help those companies understand how East Bay did business and were able to help them with their needs.

So I got to meet a lot of really fun people and go fun places.

Including Steve Young, I'm assuming.

I never met Steve Young.

No, I did not.

I think I had a conference call with him once, but that was about as close as I got.

Ryan (host)

That counts.

Yeah, sure.

That's a meeting.

Yeah, yeah.

Who are some of the people that you got to cross paths with, Polly?

Polly Wyland James (guest)

I did get to meet Joe Namath, which was pretty exciting.

Whoa.

Was

Ryan (host)

he

Polly Wyland James (guest)

sober?

Was

Musical background/contributor

he

Polly Wyland James (guest)

sober?

Actually, yeah, he was, I think.

We met at a Super Bowl event in Atlanta, and he was my husband.

I were just sitting at a table having a cocktail at one of the NFL events and he came and just sat down next to him.

And I was always in a habit of

introducing myself in a kind of long, um, protracted way because I really assumed that nobody had a clue who we were.

So I

Ryan (host)

would say,

Polly Wyland James (guest)

hi, my name is Polly James.

I work for a little catalog company in Northern Wisconsin called East Bay.

And as soon as I said East Bay, he's like, Oh my God, you work for East Bay.

I love them.

Musical background/contributor

That's

Polly Wyland James (guest)

cool.

Um, and he started telling me about how his daughter ran track and we talked about, you know, her events and what kind of things they bought, but it was, it was very eye-opening.

for me to have someone like that actually know who we were.

Um, it was very surprising and truly a thrill.

Ryan (host)

East Bay was a famous brand.

It became famous, you know, and, uh, and had a long reach.

Polly Wyland James (guest)

Yeah.

None of us knew.

Yeah.

Ryan (host)

Yeah.

It's hard to, Rick said the same thing.

Right.

When you're in Wausau, it's hard to understand how popular it is everywhere in the country.

Right.

Polly Wyland James (guest)

Yeah.

Ryan (host)

What was your most memorable day on the job, Polly?

Polly Wyland James (guest)

Yeah,

Ryan (host)

you

Polly Wyland James (guest)

know, I would say it had to be like a tent sale day

Ryan (host)

or,

Polly Wyland James (guest)

you know, even our very early days, when you would, when we were answering phones and, you know, you get a coach who'd call who wanted to order 80 shoes.

And it was so exciting and unbelievable that, you know, a coach from California, you know, so far away.

was calling us to get shoes.

It was just always a thrill and an excitement.

It was an incredible opportunity to be a part of, as someone who loved athletics, loved shoes.

considered myself very fortunate to be a part of it.

Ryan (host)

And that tent sale was legendary.

Legendary.

Polly Wyland James (guest)

They all were.

Ryan (host)

People still talk about that.

Remember when I got the pumps in the 90s?

Polly Wyland James (guest)

Yeah.

No, you can't really explain it.

You can't imagine the lines.

You can't imagine the frenzy is when they would open the doors.

Even when they eventually started offering what they call golden tickets, which were kind of friends and family.

Ryan (host)

Like Willy Wonka?

Polly Wyland James (guest)

Yeah, exactly.

And

Ryan (host)

they

Polly Wyland James (guest)

would give every employee a couple of them and you could give them to your friends or your parents or whoever and they would get into the tent sale the day before.

And I never, I mean, I had people asking me if I had extra tickets and stuff and that was just...

It's like, you gotta be kidding

Ryan (host)

me.

Yeah, frenzy is a good word for that.

I remember going in the tables, everyone shuffling through them and sorting through.

I mean, how in the world did they keep that any sort of organizational efficiency there?

Polly Wyland James (guest)

There wasn't any.

It was a total frenzy.

Ryan (host)

It was

Polly Wyland James (guest)

always an ongoing effort.

All day long, you were sorting, finding things that got separated or mismatched.

You had to get them realigned.

True chaos.

It was enjoyable chaos, though.

Ryan (host)

In your mind, because I always hear Art and Rick, Rick and Art, we were, we spent some time with them this week and last week, which was very special.

But I really didn't know the difference between Art and Rick until they came in here.

I just always heard Rick and Art, Art and Rick.

Yeah.

Polly Wyland James (guest)

Yeah.

Ryan (host)

As if they were one.

Polly Wyland James (guest)

Yeah.

I understand that,

Ryan (host)

yeah.

Yeah.

So in your mind, what's the biggest difference between Rick and Art?

Polly Wyland James (guest)

I would say that Rick is always ready to do the next thing and has the vision for the next thing.

And art is more of a planner and kind of, he's going to encourage Rick to kind of slow down and think about it.

So they were, they were a really, really good balance

Musical background/contributor

from

Polly Wyland James (guest)

a business standpoint.

You had one that was kind of always pushing and the other one that was always kind of checking.

Musical background/contributor

Yeah.

Polly Wyland James (guest)

So really good balance.

And even personality wise, they're very similar, but you know, Rick has just got that just kind of goofy cleverness to them.

They're just a good team.

Ryan (host)

Well, they're kind of an inspiration for friendships in life too.

Polly Wyland James (guest)

That too.

And I think it's hard for a lot of people in this day and age to understand truly how

how incredible their friendship has to be, not only to just grow up together and continue to stay good friends, but to go through building of a small business into going public and eventually selling out.

I mean, those comes with certain extra strains and stresses and their friendship.

Thrived and surely got deeper.

Ryan (host)

Yeah.

Well, it's an incredible story, Polly, and you're a big part of it.

Yeah, super cool to hear your perspective.

Thanks for spending some time with us.

What was the Junior Mint and Mountain Dew stuff all about?

Polly Wyland James (guest)

Oh, when I was there in the early years, there was a little bar.

across the street called the wonder bar.

And they would, I periodically throughout the day, somebody typically myself would make a run for sodas and candies or snacks and some kind.

And art was always up for a do and a box of junior men legendary.

His order, his order never changed over, I don't know, probably the five, six years that we were so close to the wonder bar.

Ryan (host)

Well, that's so funny.

that he brought his Mountain Dew in last week.

Right.

Polly Wyland James (guest)

I believe it.

Ryan (host)

Yeah.

What are the odds?

Well, Polly, Wyland, James, the doer of stuff at East Bay.

Great to hear your perspective.

Thanks for spending some time with us on the Wausau Business Show.

Polly Wyland James (guest)

My pleasure, guys.

Have a great day.

Ryan (host)

Thanks, Polly.

You too.

Thanks, Polly.

Talk to you later.

Bye-bye.

Bye-bye.

Shay, what number are you up to?

So

Shay Reif (correspondent)

long.

She

Ryan (host)

keeps going and going and going.

Yeah, it's awesome.

Are you having fun?

Is this enjoyable?

Shay Reif (correspondent)

So much fun.

I

Ryan (host)

love it.

Love that enthusiasm.

Have you noticed anybody driving around while you've been doing this that actually can't find a parking spot?

Shay Reif (correspondent)

No, I've

Ryan (host)

not.

That's good to know.

Good market research.

Shay, we got to cut it off there, but remember where you left off.

Yeah,

we got to come back.

We'll come back and finish this sometime in the near future, okay?

Because we need to know definitively how many parking spots are in downtown Wausau.

We got to put this old wives' tale to bed.

Yes.

Once and for all.

Shay Reif (correspondent)

Perfect.

Ryan (host)

Thank you for all your efforts, Shay.

Shay Reif (correspondent)

Thank you for having me on, yeah.

Ryan (host)

Wonderful job.

Stay safe.

Thank

Shay Reif (correspondent)

you.

Ryan (host)

Thank you.

You too.

Okay.

Shay Reif (correspondent)

Okay.

Bye-bye.

Ryan (host)

God, that's a lot of counting.

Okay, so until next week, from Hyatop Rib Mountain.

Way up there.

I'm Ryan.

And I'm Paul.

And this has been a Wausau Business Show Transmission.

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Yeah!

If I was the same to you Girl,

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we couldn't get much higher Come on, baby, light my fire Come on, baby, light my

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fire

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