Remembering David Lynch (Hour 2)

Good morning, Wisconsin.

Morning, world.

It's a new day.

Thanks for kicking it off with us at WFHR.

Sing it, mom.

Got your host, James Biden, the mic?

Join by our good friend, Seth.

Good morning.

And the best listeners in the radio.

Thanks for joining us, everybody.

Hope you're having a fantastic Friday out there.

Happy Friday, everybody.

Yeah.

Seth and I are going to dive into entertainment news right now.

We'll also get into what's new on your small screen, your big screen,

and your local library stage.

Yes.

All that coming up for you.

Fabulous stuff.

We've got some programming changes that we want to talk about as well.

Coming up.

Get into all of that.

A little bit later we got some other fun stuff for you.

It's customer service day.

We want to talk about that a little bit.

And some other things.

We'll wrap up with local events and the good stories of the day.

Like we like to do.

But as we've been talking about, and all of Wisconsin,

and really all of America has been talking about the loss of Bob Euker.

We talked about earlier.

We're talking more about this on playmakers today.

But certainly lost a legend there.

And a noteworthy one.

We'll talk more about them in playmakers.

We encourage you to join us from five to six today for that.

A big shout out to the quality plus printing sponsoring that hour.

Yeah.

We lost a couple of other people though yesterday.

As these things seemed to tend to happen.

Yeah.

Another surprise is I hadn't heard about one till late last night.

And I was very surprised I hadn't heard about it earlier.

Legendary director and innovator David Lynch passed away as well.

After battling emphysema brought on by years of smoking.

He was 78.

I only mentioned that because it was something that it seemed important to him to be mentioned.

Yes.

About that.

Okay.

Lynch is a literal one of a kind.

You will never see another one like him.

Singular, singular talent.

A director who followed his own vision.

I mean, almost absolutely.

He didn't care what anyone else said.

He did what he did.

And you know, you could like it.

You could dislike it.

Sometimes it worked.

Sometimes it didn't.

But I have to give him a lot of credit.

He never varied from what he wanted to do.

And while I will not lie and pretend that I understood every scene that I saw on a David Lynch.

If anyone says that, you're wrong.

I can tell you I saw every one of them more than once.

I can tell you that I was inspired by everything I ever saw that guy do.

Right.

And whether I liked it or disliked it, I was thankful that he did it.

Right.

I was trying to, when I heard about that, I was talking with Beth about, you know, what movie she might have heard of that he had directed.

Because she's not, you know, that's not really her, her wheelhouse.

So I said, you know, a couple of movies and I was like, oh, here we go.

He up, create twin peaks.

Oh, okay.

Maybe something else will be remembered for.

Yeah.

I would say that's probably his most popular.

Yeah, more mainstream thing.

Even that was weird.

I mean, if you think about that show, it was very strange.

Show.

Go ahead and try to challenge you to find a weirder TV, successful TV show.

I mean, successful multiple seasons.

Yeah.

Popular.

Not just David brought it back.

Later.

Yeah.

Yeah.

Like, again, didn't worry on his vision and still was profitable.

Still made a hit.

That's incredible.

That's seeing a unique musician who has only, like, he has one hit.

But it's gigantic.

And everybody knows it.

And everything else they ever did was kind of weird.

Nobody ever knows it or anything.

It's crazy.

Yeah.

A racer had an elephant man change and influence so many of the directors you like.

That's a racer head.

Yeah.

His first film.

Yeah.

You've never seen an intro like the intro to Blue Velvet.

Yeah.

It still is the weirdest, maybe the most unique intro to a movie you'll ever see.

Mahal and Drive is another head scratcher, but got some incredible scenes.

That's interesting, because that started out as a possible TV show.

And then he later, it wasn't picked up.

He made it into a movie.

And the last 30 minutes are as bizarre as you can imagine.

Lost Highway.

Very similar.

Again, very similar.

Except it's almost the whole movie feels that way.

Yeah.

That's probably, boy, if I had to rate in, it's hard to do of his more avant-garde films.

Probably lost highways, my favorite, because it's got the most interesting visuals in it.

Yeah.

It's my favorite.

And it's hard for me to say that because, well, I say the success of Twin Peaks.

If it wasn't Twin Peaks, it would be the success of Dune, which we're seeing today.

The first person who tried to tackle Dune, probably before we were able to do it, considering

they had to wait another 30, 40, how long it was to finally get that right.

I go back, I've gone back because I've watched the new ones, and I've gone back and watched scenes

and some of the things from those originals.

And what they were able to do with the sci-fi and all that, and with the limited technology they had,

we talked so strongly about the original Star Wars.

We should talk just as much about that Dune and the way that that was.

Also, some of the casting choices that he made throughout his career.

Very interesting.

Just very, but also dead-on.

Nobody had sting as a bad guy.

A red-headed bad guy.

In the 80s?

Are you kidding me?

No way.

He's incredible in Dune.

He's one of the best parts of Dune.

He just steals the scenes.

And speaking of Dune, a young actor at the time, Kyle McLaughlin, was discovered by David Lynch.

He was.

He would go on to work with him very similar to Scorsese and Danero and some of that.

Yeah, but some of that.

And Intred Peaks as well, yeah.

If you're looking for the, maybe the best eulogy of David Lynch, Kyle McLaughlin,

on social media, just bared his heart, and it was beautiful.

And their friendship was beautiful.

I do too.

He's great.

He's great.

When he worked with Lynch, you saw what Lynch saw on him.

Yeah.

And I think that was pretty cool.

Steven Spielberg said, quote, the world is going to miss such an original and unique voice.

His films have already stood the test of time, and they always will.

Yep.

I agree.

And that's probably the best director of our generation, saying, yeah, he knew what he was.

It's pretty cool.

And they will be missed.

Yep.

Again, no segue, and there shouldn't be one.

But I do go to my favorite boss of all time.

The best boss I ever had, and I say that also jokingly and lovingly.

Yes.

And just a case he's listening.

Conan O'Brien will be the 26th recipient of the Mark Twain prize for American humor.

Absolutely.

And one of the most deserving times they are handing this one out.

100%.

He'll be honored at the ceremony on March 23rd at the Kennedy Center in Washington, D.C.

Conan joked, I am honored to be the first winner of the Mark Twain prize recognized not for humor.

But for my work as a riverboat pilot.

This is cool.

That was such a cool joke.

He can't take anything serious.

So if you try to compliment the man, that's what he does.

He cannot take it.

Netflix will stream the ceremony some time later this year.

Past recipients, of course, Kevin Hart, Adam Sandler, John Stewart, Dave Chappelle, Will Ferrell.

Just a name of you.

Oh my gosh.

When they gave it to...

Oh gosh, what am I blanking on her name?

Tina Fey, thank you.

Tina Fey, thank you.

Her acceptance speech is one of the funniest things I've ever heard in my life.

Oh my gosh.

Very deserving.

And I can't think of a better one.

And a lot of award shows have like Cecil B. DeMille Award, a lifetime achievement award.

There really isn't that for comedians.

This is that.

This gets close as you're going to get the Mark Twain prize.

It's great though.

The ceremonies are always probably one of the most fun ceremonies out there because they're funny.

They're good.

And wrapping up our stories part of the segment here.

This is one I don't know that I have a lot in the game on this one.

I know Rush.

I respect Rush musically as one of the better put together bands of all time.

Getty Lee, one of the best bass players you'll ever hear, literally one of the best you'll ever hear.

Most people that I respect in music will say Neil Perth, the best drummer they've ever heard.

Right.

It's just an incredible band, but I just wasn't into them too much.

Totally with you.

And I do know a lot of their music, but they got at least three or four songs I love.

Ghost of a Chance is an underrated song.

I know it's no Rush fan in the world is going to mention that one, but I went.

So guitarist Alex Lifeson isn't interested in doing a Rush reunion since drummer Neil Perth passed away five years ago.

Quote after 40 years, Rush included Neil.

And I don't think that putting some new version together would have some magic to it.

We went out on a high note playing as well as ever with one of our the best stage shows at our 40.

Quote, I guess I'd rather be remembered for the legacy than returning as the top Rush tribute band.

I think I put that.

That's good.

Part of the reason we're doing this story is just how we put that.

That's incredibly well put, man. That's hilarious.

Well, in a lot of ways, it's, but you know, if you think about it for just a minute, it's true.

Think about all those bands that, yeah, they lose like key members, but they still keep going on, but they're not the same.

You know, it's just a little difference.

And it's like they're a tribute band, right, with a lot of the original members.

Everybody in the world was begging Led Zeppelin to stay together and to keep doing what they were doing.

And they just, they, I respect the daylights out of them.

They put, they walked away from millions and millions and more money that we can even think of.

Exactly.

Because they were like, no, it's not the same without John Bonham.

Without John Bonham.

It's not the same without him.

And I respect that.

Just as much as I respect people wanting to move on and everything, I get that.

But I think Leonard Skinnerd in a way, not that they tried to, but almost did that's the only way you think you can do it.

Having some breathing room from losing those original members and coming back 10, 20 years later and, you know, a lot of the original members.

But, you know, I think if you're going to do it, that's a way to do it.

But I'm not even sure that's a way to do it.

It's, it's, it's really hard.

And at the same time, you know, they're, this is their job, you know, this is their musician.

Gotta make a living.

Gotta make a living.

And I don't, I don't, I am not going to, you know, berate anyone for doing that at all.

Not at all.

If that's what you want to do, go for it.

If people want to hear it, people will come and see it.

Especially most of these guys have been playing together since they were kids.

Yeah.

They're teenagers and stuff.

And there's nothing like being able to work with the people you love, you know.

Alex still jams with Getty Lee to that point.

Like they still play all the time.

I'm sure there's still friends and everything.

So yeah, absolutely.

It's just, yeah, they're just, they moved on to a different part of their life.

Curious what you think and what you are there think about that situation when that happens in music.

Would you, would you like, do you go and see bands even though it's not the original members?

Or do you think that they should retire and walk off into the sunset and do other projects or anything?

It's a band by band basis in a lot of ways.

I think of the almonds because even after they left Lost Dwayne, they still were a very good band.

They did original stuff, you know.

And then, I mean, even they lost Dickie Betts later, the same thing.

And it's, and still, you know, they were still okay.

So I guess it really has to be, you know, band by band.

I really think so.

New on your small screen this tonight, 23rd season premiere of Real Time with Bill Mar.

You've also got the second season premiere of Severance and Netflix back in action,

starring Jamie Foxx and Cameron Diaz and it's an action movie where it's kind of a Mr. Mrs. Smith movie,

but it's with those two, I don't know.

It doesn't look bad, don't look at.

Interesting to note that both of those actors have not been working much in recent years for different reasons.

So it's kind of cool to see them both working.

Yeah, coming back.

And they do look like they got great chemistry together.

I just tried to trail her, but it didn't look bad.

Cool.

And a different man streaming, the streaming premiere of a different man,

Sebastian Stan is getting a ton of credit for this performance.

Good for him.

He plays an actor, a person who has a neurofibromatosis,

which is kind of almost the elephant man type of disease.

I can't remember the top of my head.

It's a similar one if it is not that one.

He takes a miracle drug and surgery to start a new life,

but then becomes obsessed with an actor with the same condition.

Oh, it's very interesting.

It looks like an interesting.

A lot of people are talking highly of it.

Hulu has a stand-up special Roy Jones Jr.

He's fantastic.

And of course football.

What?

What?

There's football going on, James?

Nothing else matters.

At 430, I'm Saturday.

Divisional Playoff.

Kansas City taking on Houston.

Should be a good one.

Also, I'm Saturday.

The Divisional Playoff Round of Detroit vs. Washington.

That would be interesting.

Yeah.

You got Dave Chappelle hosting Saturday Live.

That should be good.

That should be good.

Back to football.

Sunday.

Eagles vs. Rams.

Man, that should be the sneaky one.

Yeah.

I think that is going to be the sneaky one.

The Eagles should win that game, but I'm telling you,

those Rams are sneaky.

I'm taking the Rams.

And they've got a Fabian.

I mean, the coach is so good.

He's so smart.

Yeah.

And they get, yeah, yeah.

I wouldn't blame anyone like you, James,

to take the Rams on that one.

I have to teach Sunday night, and I am cursing my students,

because all I want to do is watch Buffalo and Baltimore.

That could be the Super Bowl.

That could be the premier game.

Yeah.

That could be the best game we get through these whole playoffs.

Yeah.

I hope it is.

I hope it's the best game.

I just hope it's a great game.

Yeah, no kidding.

That should be a great one.

It is on CBS at starting at 6.30 Sunday night.

You will also have on your big screen this weekend

some movies premiering.

Not a lot.

And not a lot going to be coming out for the next foreseeable

time here and everything.

It's January.

Yeah.

Yeah.

You basically got the wide release of Wolfman rated R.

It's a new take on the Wolf kind of man thing.

The Wolfman.

Again, because we needed another Wolfman movie.

We needed another one.

But I want to take more time to talk about seven brides

for seven brothers.

Yes.

This teen play being put on today at two o'clock

and then again at seven over at the All Purpose Room at Millen Library.

Yeah.

This is being put on by a bunch of homeschooled kids.

Yeah.

That's just so cool.

They do very cool.

They get a chance to do some production together.

Yeah.

I think that's awesome.

Support this everybody.

Show up for this one.

Not only for these kids and what it can mean for them.

But so we can have more events like this for homeschooled kids.

Yes.

Absolutely.

Let's be honest.

It's only becoming more and more popular homeschooling.

And I hate to think of any kid missing out on extracurricular activities and stuff.

Whatever it might be.

Play are acting or sports or playing an instrument

or any of the among.

So I think the more we support these things

and they get a good turn out the more we can have of them.

Yes.

And support them.

Absolutely.

And taking a great show.

It's a great show.

You'll never see a better play than one put on by kids.

I'm telling you.

I don't care if we're talking Broadway or anywhere.

The energy is always great with shows like this.

I love it.

Check that out.

We encourage you to today at two or check out the seven o'clock show

over at the old Purpose Room at Bing Millen Library.

Yeah.

Seven rides for seven brothers, a team play.

Seth and I will come back.

We're going to talk some programming with you and some programming changes.

Okay.

We also got customer service day.

We're going to talk about that.

Coming up.

All right.

On the morning show.

Welcome back everybody.

Morning show here at WFHR.

Locally grown radio.

Seth and James hanging out with you.

We're going to take you right up to the 930 market to our news and sports

and take care of our partners.

We got some programming stuff we want to talk about.

A real quick had some breaking news that the Supreme Court has backed

a law requiring TikTok to be sold or banned.

So that is going to be an ongoing story.

That's interesting.

Oh yeah.

We'll be talking more about that.

I'm sure not only on Monday, but the upcoming weeks here and everything.

Seeing where that one develops.

We'll just get that out there.

Yep.

Our Sunday lineup.

We are very proud of this one.

We worked really hard behind the scenes to get these hours

of local content for you.

We should have.

To have the time on the air.

And then to actually put the stuff to work.

That is.

I just can't even begin to tell you how many hours we put into

behind the scenes.

Yeah.

The group of us as a team here in the effort we put into these things.

And how much we appreciate you guys loving these shows.

There wouldn't be on the air if you didn't love them.

That's true.

And we appreciate that so much.

We've got a great one lined up for.

Great stuff lined up for you throughout the next couple of weeks.

And we're going to have some really fun guests on with all these shows.

But I want to focus just on our Sunday night lineup for a moment.

Okay.

And that usually that does kick off.

Not usually.

It does kick off at five o'clock with director's playhouse.

Right.

That is the new name for director's cut.

Yep.

Just being honest with everybody.

Director's cut was the name that I had when I first started

on that show back when I first started in radio twenty some years ago.

Oh wow.

Since then a lot of other people have had that idea too.

It's not.

Yes.

There are many shows called director's cut out there.

It's true.

Not the most original idea James.

Now because I am proud of my creativity and I do think I have an imagination

that never runs out of ammunition.

I'm smart enough to know I was not going to come up with a name.

Every name I came up with sounded horrible.

I pitched the idea to our team and Melissa came up with director's playhouse.

She did.

So she forever gets a little bit of credit for that.

She does.

One hundred percent.

And I love it.

I love it.

I think it's a perfect.

Now the show is the same.

Basically the same.

It's basically not.

Not many changes there.

But it kind of.

It also I think you know we do talk a lot about you know theater.

We try to discuss that and.

And that part of the art is more of the performing art.

So it makes sense I think for what we have been doing in the past.

And you know and bands and that kind of stuff.

So yeah.

We're looking forward to that.

Just to shout out our call out I should say to all entertainers out there.

All creatives out there.

Anybody we want everybody and anybody we want on that show.

Yeah.

And before director's playhouse ends I want to have every creative weekend from this area.

And reach out to us.

Tall order.

He's put out a tall order for that one.

Direct messages on our Facebook pages.

Give our front desk a call.

1,2,4,1300.

Pam will put you in touch with us and we'll get you on the show.

Yeah.

Especially to all you musicians and singers and comedians.

And we really would love to get you on the air.

We would.

That's what we're here for.

You can go to civicmedia.us and check and listen to past shows.

And hear how whether the lizards or marriage appeal or some of the other people you've had on.

Yep.

We have a lot of fun with that show.

We do.

Be sure to join us every Sunday at five o'clock for director's playhouse.

And spread the word about the show and everything.

I remember to say that right now.

Yeah.

Playhouse.

Getting the habit of it.

Every Sunday from six to eight, you got set faces of the music.

A set does an amazing job with this one.

No changes there, but I did want to give you a chance to talk about the show this week.

Yes.

The show this week, hopefully, if my voice holds out, it's going to be a new show about friends.

Songs about friends.

Oh, is that nice?

It's a really good idea.

That's a great way to kick off.

Yeah.

We knew your show.

Yeah.

Great early show.

Absolutely.

That's a great idea.

Just so the audience knows, though, I am the pitch hitter for Seth.

And I don't do the show in my voice.

I do it with the best Seth voice I can.

But working on my Seth impression.

The Seth impression.

Yes.

Just waiting to use it.

So if he ever needs a backup, I will fill in.

All right.

My best Seth voice.

And then we, of course, have unlabeled for you from eight to nine.

We've got a unique one for you this week, everybody.

Just finished it up the other day.

This is my parently advisory episode.

Yes.

Anyone who grew up in the 90s knows that there was that little label on the CD.

For some people, it was like, oh, I want that now.

Yes.

Yes.

Obviously playing that we will not be playing anything bad on the air.

That we're going to get us in trouble, in other words.

Yeah.

But it's really my excuse to play some harder rocks, some harder stuff in everything.

Basically.

An episode that will only be able to be played at night.

Yes.

And you will never hear this one in the afternoon.

But it's a fun one.

We encourage to check it out.

And a big thank you to everybody who has been spreading the unlabeled around.

I blown away by hell popular in that show as I did not expect that.

James, by the way, has really hit a patch here.

He's inspired.

He's just running through a whole bunch.

He's got a whole bunch of shows planned out already.

Yeah.

It's going to be fun.

We're going to have a fun time with that show.

And keep in mind, I always want your 90s requests.

If it was released in the 90s, I will play it.

Get it to me, everybody.

James.Maleff at Civic Media.

Yes.

I want to remind people.

He's not just playing stuff that he wants to hear.

He's played a couple of songs.

I know.

He's not thrilled with that.

You will play it.

Yep.

I will.

Oh, man, that is true.

And you want to get to over the back fence.

Right.

When it comes to longstanding shows here at WFHR.

Doing a morning show is one of the oldest things we've done.

You know, coffee clutch, some of the other things.

Right.

It means something to do a morning show here at this station and in this area.

And I would say that a couple of other shows are very similar with their longevity.

One of the oldest ones we've done is over the back fence.

Right.

It's had various names throughout its history, but yeah, that's true.

It's something that we're proud of.

And to be honest with the audience, something that Chuck and I have been holding on to with all our might.

Yeah.

Going back to a couple of owners.

That's true.

And, you know, with the newest ownership we've had and with some new additions brought on over the last couple of years.

Seth has taken over the show and done a magnificent job with it.

I've brought a different approach to it in some ways that I think is really kept it relevant in many ways.

But speaking of relevance, nowadays, if you want to sell something, there are quite a few options out there.

There's tons of options, especially with the advent of the internet.

There's no question about it that has changed from the salad days.

I guess you could say of a show like this.

And it's been reflected on the number and variety of colors that we've gotten in the show.

It's just, it's, it's place is just not what it used to be in our media landscape.

Let's put it that way.

And we want to keep that our local.

We want to keep that our here.

And in order to do that, we have to make that our, you know, profitable.

Yes.

If a lack of a better way to work.

A lack of a better term.

And so with that, we are going to be making a change starting next week on Saturday the 18th with over the back fence.

Right.

Oh, the 25th, sorry.

Yeah.

Because I will be here on this Saturday tomorrow.

Yeah, I'm sorry.

I might be the time is a blur.

On the Saturday the 25th, we will be doing a best of this.

This is kind of the prize in the cereal box kind of episode where we're going to be taking our best segments of the morning show here and putting it together for that hour.

This is temporary.

This is something that we're doing.

Filling in for now.

Yeah.

In the future, we hope to do something else with that hour.

Maybe doing live remotes with it.

Maybe doing a call and show again.

Maybe even doing over the back fence again.

Maybe doing that game show, James wants to do, you know.

Yes.

Oh, I'd love to do that.

Oh, man, I've got the notes on that one for you.

But most importantly, we want to do what you want to hear.

Yes.

That's all we do here at WFHR.

None of this is Seth Radio, James Radio, Melissa Radio.

It's your radio.

We want to do what you want to hear.

And we can only do that if you reach out to us.

Yes.

So it's kind of odd that I'm asking you to reach out to us and call it or anything like that.

That what we're talking about.

That's the reason we're losing over the back fence.

Right, exactly.

But that's all the more reason for you to reach out to us.

Whether it is direct messaging, direct messaging us on Facebook or emailing us directly,

or calling up at our front desk for to whatever it is.

Whatever it is.

And if you do that, what I ask is that you ask to speak with one of our staff.

Not Pam.

Pam has spent decades taking your calls and taking the blunt, the blunt of things.

That she does not control, that she is not in charge of, that she has no say over.

And as we are celebrating customer service day today.

The true.

And we, I talk about this all the time.

You don't like the gas prices.

Don't go yell at the clerk.

They have nothing to do with that.

You just look like a fool.

It's the same thing as this.

If you have issues or you have questions or you have ideas to do programming wise,

call me.

Reach out to me.

I can help you do these things.

I can actually do something about it.

Pam is one of the greatest listeners of all time and one of the greatest hearts you'll ever meet.

But that ain't her job.

She's got enough on her way.

She's got plenty to do.

So please direct those feelings and those thoughts and those ideas to the places that can do something with them.

We want to hear from you.

Yes.

Yes, we want your ideas.

This is your station as much as it is anybody else's everybody.

So please do reach out with all that.

And thank you so much to our sponsors, to our callers and our regulars over the years.

For over the back fence.

I love that show.

And I love what this, it's meant to this community and what everybody has put into that show.

So thank you for that everyone.

Yes, indeed.

We will get to our news, sports and take care of our partners.

We'll come back and we're talking about customer service day.

It's all coming up on the morning show.

WFHR.

Welcome back everybody.

Morning show at WFHR.

Make a hole with the gun perpendicular to the name of his town in a desktop.

Hello, exit wound in a fog in nation.

Join us.

Seth and James here with you.

Hope you have a great one out there.

One of my favorite, like, tone singers.

Love the way the rhythm of the way he would sing.

He does sing.

John Lennel, yeah.

Yeah, great stuff.

We got some good stuff coming up for you everybody.

We're going to get in the customer service day because today is customer service day.

We'll talk about that a little bit, but real quick.

Just a studio note here at the studios.

We want to let you know that on Monday, we will have live programming for you.

Yep.

We will have Melissa and Seth and I hanging out with you in our morning show.

We'll have a midday magazine.

I believe, I believe the ass we're going to have that.

But our offices will be limited as far as being open and everything.

I would say, you know, by appointment only.

Yeah, that's a good way to put it that way and stuff.

So go ahead and, you know, if you do need to pick things up or drop things off, I would do it today.

Yep.

Otherwise, make plans to do it on Tuesday or call ahead on Monday if you really need to on Monday.

Right.

And I do want to make a note on this real quick and we'll talk more about it on Monday.

But there's a lot of people that are taking Monday off and I have no issues with that whatsoever, especially.

But I do have an issue with people giving guilty people that are working because to me for and I don't put this on anybody else.

This is just me and the way I was raised and the way that I in a family that one of the earliest memories I have is learning about human rights and learning about Martin Luther King,

Jr. Malcolm X and Caesar Chavez and Gandhi and all these people.

Right.

It's been a part of my life, my whole life.

And to me, Martin Luther King day, as somebody who is not African American, shocker, spoiler to anybody out there doesn't know me.

To me, that's a day where I go to work.

Like I put Dr. King's message to work.

This is a perfect day.

Look at the platform we have.

Yeah, exactly.

Other people and other jobs and other industries, I don't blame them.

But I think that for us, this is an opportunity to go to work.

I think it's good.

Absolutely.

And I understand the day being taken off by African Americans.

I understand the day being, I understand that I don't understand even some of that.

It's okay.

That's all right.

We need more of the, I understand that I don't understand stuff going on.

That would be great if more people did that.

We are going to have a good show on Monday.

We'll talk about Dr. King.

Not only his message, but I got some random facts about Dr. King that I think are interesting.

And it will have a good show and get your week started right.

But do keep in mind our office.

Our offices.

We'll have limited facilities.

Have you worked in customer service, right, sir?

A little bit.

A little bit.

Same here.

Didn't enjoy it.

No, not at all.

I worked in it enough to know that it is not my wheelhouse.

And I respect the daylight set of every single one of you.

One hundred percent.

People who are good at customer service are, I mean, they're like gold.

Yeah, I'm telling you.

We got a few tips for making your next interaction with the customer service rep a good one.

Oh, good.

Resist the urge to DM.

If you can't get lost in the shuffle, calling or sending an email has a better chance of being seen and responded to.

Really?

Well, I didn't know that.

That's fascinating.

And I guess that does make a little sense.

I have heard some companies kind of lean into that a little bit more.

Come prepared.

Before sending an email or picking up the phone, have as much information lined up as possible.

Like an order number.

If you bought an item online, you're certainly your information, your personal information.

You're going to ask for it first.

That's the first thing they want to know.

And I don't normally, I don't say this a lot in life.

But I think there are a handful of situations where it is a good idea to think about what you're going to say.

It can only make it more efficient for you.

You know, as someone for me personally, I have to do that because I have anxiety before I call it.

I'm not alone.

I don't want to sound stupid.

And I feel like I always come across as like, you know, I don't know what I'm talking about.

And I hate that.

So it's like, I do, I prep very much before I do that.

One of these, one of the toughest, strongest, most intimidating human beings I'll ever know in my life.

And I guarantee you, if anybody out there saw this man, you would feel and think the same thing.

I loved him.

He was brother to me, but you know, he was all those things still.

This man was deathly afraid of picking up a telephone.

There was literally nothing else that made this guy shake.

But he would literally like, like, hesitate, pick up the phone, put it back down, pick it up, put it down.

I watched him do it.

Like it was, you're not alone on that one.

That's something that happens for a lot of people.

No, that's something I have struggled with.

Since I've been able to use a telephone.

Try your best to stay calm.

Things can get heated on customer service cause when it doesn't go your way.

But losing your cool just creates more stress for you and the person you're talking to.

And it doesn't resolve anything.

No.

It doesn't resolve anything.

No.

You might feel good for two, three seconds afterwards.

And then if you have any bit of a soul, you probably feel like a jerk afterwards, which doesn't do anybody any good.

It doesn't resolve anything.

Well, and that's the thing you remember.

It doesn't help.

And even if it makes you, like you said, James, it may make you feel a little better in the moment.

What is it going to get you?

Nothing.

Nothing.

It's cooler heads prevail.

And there's a reason that's a saying.

Cooler heads always prevail.

The clerk has nothing to do with the gas prices.

Yep.

It needs to be said over and over again to remind people.

Right.

And to the person that is barking at the clerk about the gas prices, the rest of us in line are not thinking good thoughts up.

We are embarrassed for you because it's embarrassing to be like that.

Nobody in human history has been in that line and been like, well, there's a great person.

Yeah.

There's a noble person.

We're all cringing and trying to look away and then stuff.

And to that point, I've mentioned before that my father taught me from a young age boxing

and how to defend myself and a lot of those things.

But even more better, a weapon I've used, even more than that in my life, especially later in life,

kill him with kindness.

Kill him with kindness.

And be nice is the last one on this list.

It's the most important thing on the list.

If there's a secret code to getting someone to do something you want, it starts with being kind.

We all know this.

We learn this from dogs.

Right.

We learn this from each kid's kids.

If nothing gets done with being angry or frustrated, it doesn't get anything really accomplished.

And it doesn't get things resolved.

When you call, say you call up a customer service and they're telling you, well, I'm sorry, you know,

this is the policy of the company or something like that.

Yeah.

They didn't set the policy.

They're just there trying to help people with certain things.

If what you're trying to do is against the policy, you can talk or yell at them into your blue in the face.

It's not going to help because they didn't set the policy.

Get mad at the company for setting the policy.

If it's like, say it's a bad one.

Sure.

Companies do bad policies all the time.

Talk to them about it.

Not to the poor person who's just there trying to help you.

Your opinion matters.

Your feelings matter.

We're just trying to help you actually do something about it.

Right.

And actually get something done.

That's the way to do things.

Otherwise, it nothing really gets done.

Nothing gets done.

Yeah.

And look, I don't under, I don't blame people for being frustrated.

I've gotten frustrated.

Absolutely.

It doesn't accomplish anything.

It doesn't get anything done.

And I think it should be noted more times than not.

Anger is a crutch.

Anger is a crutch.

That's all it is.

It can do things at times.

It in certain unique moments and everything.

It can certainly be noted or useful or something like that.

But 90% of the time if not more than that.

Anger is a crutch.

It's just an opportunity for us to act like kids babes.

It's usually covering some other emotion, which is usually tends to be either sadness or fear.

Usually fear.

Anger is usually covering something like that.

So keep that in mind as well.

Interesting.

You have to keep in mind when you are working with the public and working in public.

And they're just trying to do their job.

They're just trying to do their job.

Certainly calling those customer service lines.

Yeah.

And while I think all of that is interesting and noteworthy.

I think we have some really cool and interesting and noteworthy things coming up for you.

We got a lot of local events going on.

And I got a bunch of good stories that I've been piling up throughout the week.

Oh good.

So I think that's a fun way to wrap up the week talking local, talking good stories.

Seth and I are going to do that when we come back on the morning show here at WFHR.

Welcome back everybody.

Morning show here at WFHR.

Hope you're having a great day out there.

Thanks for joining us, wrapping up the show here.

Closing time.

Open all the doors and let you out into the world.

Closing time.

Turn all of the lights on over everybody and everybody girl.

Seth and James here to wrap up the week.

Thank you so much for joining us everybody.

It's been a fun week.

We appreciate all of our guests.

All you listeners have called up and helped make this such an successful show.

We appreciate you.

Get into our schedule and some good stories of the day in a moment for you.

But I wanted to talk real quick.

One last breaking record story.

Okay.

A Swedish duo has broke record for 13 hour table tennis rally.

Oh my gosh.

Yeah.

And it is what sounds like.

Wow.

The marathon match occurred on July 20th.

A ping pong bar in Sweden.

No.

You have ping pong bars in Sweden?

I guess so.

And I never heard of that before.

We need those.

We need that.

Well, that's our next business venture.

There we go.

We'll see everybody.

Ping pong bar.

Seth and are putting all of our money in our efforts into this.

And we've got.

And we've closed up.

Yeah.

Okay.

We're back in radio.

Yeah.

This also seems like one of the more fun ones to do.

Yeah.

But it is 13 hour straight.

That seems.

That's an awful long time.

Wow.

They weren't taking.

For over four months, the intense physical and mental training paid off.

They trained for four months doing this.

Wow.

That's a lot of time.

Not bad as do.

Not bad.

I'm telling you.

I put four months into this.

I better break that record.

Exactly.

Not better.

And Rally required unwavering focus, even as the players multitasked, such as eating while

keeping the ball in play.

Okay.

Yep.

All right.

Eating while keeping the ball in play.

Oh, my gosh.

I don't know that there's a sport that I wouldn't want to do this with or I would.

I don't like this is such a weird one to me.

Every sport I play, I love to play.

And at the same time, I love to play them at my own pace.

I don't know if I can do this.

I don't really want to do that.

Yeah.

I do want to get into some local events in our area and some good stories of the day.

Let's kick that off with our schedule.

We got a great one lined up for you.

Stick around, Matt and Eric, on air, coming up at the top of the hour.

Join Jane and Greg for a great way to get you into your afternoon and your weekend.

Yep.

They've had a great week.

Great, great week of shows.

Check that one out, everybody.

Maggie Dawn show from 2 to 4.

We encourage you to check that out.

One of the voices, the main voices of civic media and one of my favorite ones.

Maggie does an amazing job from 2 to 4 every Monday through Friday for you.

And we have Midday Magazine.

We wrap up the week today.

In part one at four o'clock, Wisconsin State Senator Petra Teston will be with us.

Good for an update.

Lots going on at the legislature, yeah.

Senator and I are going to be talking about an operation, plans for this year, and certainly

the new voter requirements in what they're trying to do there.

In talking about that with him, always an open or a genuine conversation with Senator Teston

and I.

Looking forward to that.

And at part two, we wrap up the week talking with the Port Edwards Lions Club about their

fishery.

Oh, yeah.

It's coming up not this Saturday, but next Saturday, yeah.

Jim and Dave will be with us to talk about that.

All right.

Looking forward to it.

Big thank you to Pam Hilke and the amazing scheduling she does weekend and week out.

Absolutely.

We got a great lineup for you on Saturday.

Be sure to join us for it.

The Sunshine Pocus show at seven o'clock.

Join Tim for the greatest show of all time.

All time.

We have a great fun with that one.

A shout out to Tim Hubble and a great job.

He does with the Sunshine Pocus show, check it out at seven.

Then after that, Terry talks nutrition featuring Terry Limbron brought to you by Family Natural

Foods.

Big shout out to them and thank you to them.